Back

Terms & Conditions

Last updated: December 2024

1. Acceptance of Terms

By using Orbit Queue Management System, you agree to these terms and conditions.

2. Service Description

Orbit provides queue management software for businesses to manage customer queues and send SMS notifications.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

4. Payment Terms

Subscription fees are charged monthly in advance. SMS credits are charged per message sent (R0.95 per SMS).

5. Data Ownership and Usage

Important: By using our service, you acknowledge and agree that:

6. Service Availability

We strive for 99% uptime but do not guarantee uninterrupted service availability.

7. Limitation of Liability

Orbit is not liable for any indirect, incidental, or consequential damages arising from service use.

8. Termination

Either party may terminate the service with 30 days notice. Data may be retained after termination.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use constitutes acceptance of changes.

10. Contact Information

For questions about these terms, contact us at hello@orbitqueue.com